Supplier Performance Management
How to build a supplier scorecard that changes behavior.
By SupplyChain.management · Last updated
Definition
Supplier performance management is the structured measurement and review of supplier delivery, quality, cost and responsiveness.
Why it matters
Suppliers respond to what is measured, reviewed and discussed consistently.
How to interpret it
Weight the scorecard toward the outcomes that actually disrupt your operation.
How to improve it
Share results, agree improvement plans, and escalate on trend rather than single misses.
Common mistakes
Scoring dozens of metrics so no supplier knows what matters.
Related KPIs
Related SupplyChain.tools
Run the numbers on SupplyChain.tools - this page covers the management decision.