Demand Planning Fundamentals
How demand planning works, the inputs that matter and how to build a plan the business will actually commit to.
By SupplyChain.management · Last updated
Definition
Demand planning is the process of producing an agreed forward view of customer demand that drives supply, inventory and capacity decisions.
Why it matters
Every downstream plan inherits the demand plan. A weak demand process is the most expensive problem in a supply chain because it multiplies.
Example
A statistical baseline of 9,200 units is adjusted for a known promotion (+1,500) and a lost customer (-600), giving a consensus plan of 10,100 units.
How to interpret it
A good demand plan is measured by accuracy and bias, and by whether the business behaves as if it believes it.
How to improve it
Separate baseline statistics from judgement, hold a monthly demand review with named owners, and measure accuracy at the level you plan at.
Common mistakes
Letting sales targets replace demand forecasts, and adjusting plans without recording why.
Related KPIs
Related SupplyChain.tools
Run the numbers on SupplyChain.tools - this page covers the management decision.
Frequently asked questions
- Statistical or judgemental forecasting?
- Both. Use statistics for the baseline and judgement only where you have information the history cannot contain.