Leading Supply Chain Change
Why supply chain improvement programmes stall and what makes change stick.
By SupplyChain.management · Last updated
Definition
Supply chain change leadership is the practice of moving an organisation to new processes, metrics and behaviours and sustaining them.
Why it matters
Most supply chain improvement fails on adoption rather than design, which makes change capability the real constraint.
Example
A segmentation programme only delivered results once planners had new coverage targets in their system and their reviews.
How to interpret it
Adoption shows up in behaviour and system parameters, not in training attendance.
How to improve it
Start where pain is felt, change the measures people are reviewed on, embed new rules in systems, and sustain a visible cadence.
Common mistakes
Announcing a new process while leaving the old metrics and incentives in place.