Question 1

What is SupplyChain.management?

Accepted Answer

A knowledge and management platform for supply chain professionals. It explains what to do: frameworks, KPI definitions, templates, insights and an AI agent that walks a problem through to a measured improvement.

Question 2

How is it different from SupplyChain.tools?

Accepted Answer

SupplyChain.management covers management: the why and the what to do. SupplyChain.tools covers the how, with the calculators themselves. We link to those calculators instead of duplicating them.

Question 3

Do I need an account?

Accepted Answer

No. The library, KPI pages, insights and the agent are open to everyone. A free account is only needed to save results, keep conversations, track your own KPIs and download some templates.

Question 4

Is the Agent a real AI?

Accepted Answer

Yes. It gives live answers grounded in the published KPI, library and template pages, and cites what it used. It has no connection to your ERP, WMS or TMS.

Question 5

Are the Health Check benchmarks real industry data?

Accepted Answer

No. The comparison ranges are illustrative demo values used to show how scoring works. They are clearly labeled as demo and should not be treated as verified industry benchmarks.

Question 6

Who can see the metrics I enter?

Accepted Answer

Only you. Company metrics, saved health checks and personal KPI values are private, protected at the database level, and never appear publicly or in search results.

Question 7

Can I contribute or suggest content?

Accepted Answer

Yes. Use the contact page to suggest a KPI, framework or template, or to correct something you think is wrong.

Question 8

Is it free?

Accepted Answer

The platform is free today. A small number of advanced items are marked premium so that professional and enterprise levels can be added later without changing how you use the site.

Frequently asked questions